Privacy Policy

Information We Collection

For each visitor to the Sites, our web servers automatically recognizes consumer domain names, IP address, and other general information about the connection which is used directly for information security and statistical purposes.

We collect the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, user-specific information on what pages consumers access or visit, information volunteered by the consumer, such as survey information and/or site registrations, name and address, telephone number, fax number, and other personal identifiable information where provided.

The information we collect is expressly used for customization of the content and/or layout of our page for each individual visitor. does not share nor sell personally identifiable information for marketing purposes. All information collected is kept with strict confidentiality.

With respect to cookies: We use cookies to store visitors preferences, record past activity at a site in order to provide better service when visitors return to our site, customize web page content based on visiting browser type or other information that the visitor sends.

Information Uses

If you supply us with your postal address on-line you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by writing to us at the address provided within the contact information located on this website.

Persons who supply us with their telephone numbers on-line may receive telephone contact from us directly with respect to account inquiries, information regarding new products and services, and/or upcoming events. If you do not wish to receive such telephone calls, please let us know by writing to us at the address provided on the public contact page of our website.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our web site periodically.

Information Security

We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site. Please refer to our terms of service regarding the extent of liability in the event of a security related incident. Sites use industry standard encryption algorithms while transferring sensitive data to deter the theft and/or unauthorized access to personal, financial, and proprietary information where possible.

Release of Information

Upon request we provide site visitors with access to all information (including their proprietary information) that we maintain about them, their clients, and contact information (e.g., name, address, phone number) that we maintain about them. Consumers can access this information by writing to us at the address provided within the contact information located on this website.

All proprietary information provided by clients of, including client information, company contact information, and other information that is expressly shared between and its' clients is considered confidential information.

Refunds and Cancellations

Policy Changes:
  • No vehicle changes will be accepted after the policy is in force.
  • The only changes that will be acceptable after the policy has been issued are personal data (e.g.: Name, Address, Telephone, etc.)
  • You may update or change your account information by contacting us at customercare@mexicoinsurance.comor via our secure customer login page.

Policy Refunds:
  • This insurance contract can only be cancelled by either the insured or insurance company and it must be done in WRITING.
  • All daily policy refunds will be determined by the amount of days used.
  • All annual policy refunds will be converted into a daily rate and the customer will be charged for the used days.
  • All annual policies will be fully earned on the 15th day from the policy effective date.
  • A request to cancel a policy for which a pending loss has been reported or a loss has been paid, the premium is fully earned and no refund will be granted!
  • All policies cancelled prior to the effective date will be charged a 10% cancellation fee.
  • All policies cancelled after the effective date will be charge the used premium and a 10% cancellation fee. NO EXCEPTIONS!!!
  • Duplicate policies can be cancelled for a full refund at any time however; it must still be requested in writing.
  • To request a cancellation it must be done in WRITING and please be sure to include a contact number!
  • You may contact us at:
    Telephone # (951) 698-3320
    Fax # 1-800-909-1007